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Title: Senior Manager Collections Specialist
Company: Liventus
Location: Bangalore, India
Job Description:
We are looking for a self-driven and competent Senior Manager Collections Specialist in our Bangalore office, responsible for locating, communicating, and negotiating with customers regarding their delinquent accounts by mail, telephone, email, and other means. The Senior Manager Collections Specialist will be expected to collect payments, negotiate payment plans, resolve discrepancies, negotiate settlements, skip trace customers and arrange for the recovery of equipment, and deal with third parties including attorneys, recovery agents, insurance companies, and our internal staff.

About Beacon Funding
Since 1990, Beacon Funding has been a leading company providing equipment-financing services to businesses throughout the United States. We have established ourselves as a premier, full-service provider of equipment financing solutions to all types of businesses, new and established, throughout a wide range of industries. Beacon Funding offers multiple positions in various departments and locations around the country.

  • Make and take high volume of outbound calls and take high volume of inbound collection-related calls/emails regarding payments, account status, payoffs, and other customer service questions
  • Utilize various negotiation techniques and strategies to negotiate and collect payments and settlements on delinquent accounts
  • Exercise various skip tracing techniques and collection strategies to locate missing customers and equipment
  • Adhere to all local, state, and federal laws governing the debt collection industry
  • Accurately input and record all collections activities into a CRM system
  • Assist our asset recovery division with finding and arranging for pickup of equipment from defaulted leases
  • Interact with management regarding assigned portfolio of accounts
  • Assist in managing financed buyout collections
  • Perform other duties and responsibilities as assigned
  • Excellent English Fluency
  • Minimum 5-10 years of experience in Collections
  • Bachelor’s degree or higher in related field
  • Strong customer service skills
  • Strong computer skills, Microsoft Office (Word, Excel, Outlook)
  • Must be able to multi-task and prioritize workload
  • Possess a positive, energetic, and detail-oriented attitude
  • Ability to work well in a high-volume business environment
  • Stability of employment
  • Working with US clients a plus
  • Group Mediclaim policy
  • Personal Accident policy
  • Parental Insurance
  • Retirement Benefits (Provident Fund)
  • Gratuity
8472911395
3400 Dundee Rd. Suite 180
IL Northbrook 60062
https://www.liventus.com
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